We want you to be fully satisfied with the choice you have made. If for any reason you are not happy with the item and wish to return or exchange, please, give us a note within 14 working days of receipt on mail. This 14 days period starts from the date the good have been signed for.
Please ensure the item(s) are in their original conditions and packaging, with all tags attached. Ensure that brief are tried on over your own linjerie – we will not accept returns of linjerie that has been damaged or worn.
Shipping/postage costs for sending goods back are paid by the customer .Please ensure that you use a courier or a registered service to send back goods to us, because they are in your care now.
After we received product(s) from you and they correspond all mentioned return conditions Prive Bel will contact you within 5 days (except weekends and public holidays.A refund will be within max 14 days (except weekends and public holidays) except shipping costs (check the requirements listed in paragraph above).